So after being given only barebones grunts of directions from police officers to the train info center, up two flights of escalators experiencing heavy suitcase PTSD every step, I found a nice lady there who spoke English, I had my ticket in hand with 20 minutes to spare.
I made my way back down the escalators to the platform to wait.
About 5 minutes before we were set to leave the board started indicating the train was late. And it indicated the train was late for about 20 minutes... Until my train disappeared off the board. Poof! Gone... And another arriving train appeared.
Apparently MY TRAIN had come. To another platform. Without stating such on the board.
So. Hmmm.
Me and my overweight suitcases went back up the escalators to the info center... crying and PTSD-ing the entire way... and the nice lady took pity on me again...
She said the train had come. And I tried to explain that if it had indeed come the board never told me to change platforms.
So, she found me another train... which was through a "commuter" trainline and left through some secondary platforms.... And she KNEW I'd be unable to find these platforms (through my sobs!) so she enlisted the info center guard to walk me over.
So me and my escort took the escalators back down again... and then we took elevators and walked through the bowels of the station up and down concrete stairs (remember, TWO OVERWEIGHT BAGS) and ended up on some platform where escorted prisoners catch the train for Nurmengard, where my handler proceeded to ask two teenage girls "Is this the train to Radom?"
He smiled and left me to fend for myself.